Privacy Policy

Effective Date: July 13, 2026

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Executive Coaches & Black Car Services of Nashville LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our transportation services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, communicate with us, request quotes, make reservations, or use our services.

By accessing or using this website, you acknowledge that you have read and understand this Privacy Policy.

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Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

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Personal Information You Provide

You may voluntarily provide information including:

• Full name

• Company name

• Email address

• Telephone number

• Pickup location

• Destination

• Flight information

• Reservation details

• Special requests or service preferences

• Information you provide through contact forms, emails, telephone calls, text messages (SMS), social media messages, or other communications.

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Providing this information is voluntary; however, certain information may be necessary to provide transportation services or respond to your requests.

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Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Operating system

• Device information

• Date and time of access

• Pages viewed

• Referring websites

• Website navigation patterns

• Session information

• General geographic location derived from IP address

• Cookies and similar tracking technologies

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Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, web beacons, and similar technologies to improve website functionality, analyze visitor behavior, personalize user experiences, and measure advertising effectiveness.

These technologies may include:

• Functional cookies

• Performance cookies

• Analytics cookies

• Advertising and remarketing cookies.

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We currently use technologies and services that may include:

• Google Analytics

• Google Ads Conversion Tracking

• Meta (Facebook) Pixel

• Microsoft Clarity

• Hotjar

• Wix Analytics

• Wix Visitor Analytics

• Google Search Console (for website performance and search optimization)

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These providers may collect information regarding your interactions with our website in accordance with their own privacy policies.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

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How We Use Your Information

We may use information we collect to:

• Respond to inquiries

• Schedule reservations

• Coordinate transportation services

• Verify reservation information

• Communicate before, during, and after your transportation service

• Provide customer support

• Improve our website

• Analyze website performance

• Improve customer experience

• Conduct internal business operations

• Send reservation confirmations

• Send service-related communications

• Send promotional emails and marketing communications where permitted by law

• Send promotional SMS messages where appropriate consent has been obtained

• Detect fraud and protect our business

• Comply with legal obligations

• Enforce our agreements

• Protect our rights and property

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AI-Assisted Services

To improve efficiency and customer service, we may use artificial intelligence (AI) tools to assist with customer communications, scheduling, administrative tasks, and business operations.

AI tools may also be used to assist in preparing marketing materials and business communications.

Human oversight remains part of our operational processes where appropriate. We do not intentionally submit sensitive personal information to AI service providers unless necessary to perform requested services and permitted by applicable law.

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Marketing Communications

If you choose to receive promotional communications from us, we may send:

• Promotional emails

• Special offers

• Service announcements

• Promotional text messages (SMS)

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You may opt out of marketing emails by using the unsubscribe link contained in the email or by contacting us.

You may opt out of SMS marketing by following the instructions provided in the message or by contacting us directly.

Your decision to opt out of marketing communications will not affect service-related communications regarding existing reservations or customer service matters.

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Communications

You may contact us through:

• Website forms

• Telephone

• Email

• SMS/Text Messaging

• Social media messaging platforms

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Telephone calls may be monitored or recorded where permitted by applicable law for customer service, quality assurance, training, safety, security, or dispute resolution purposes.

Text message communications may be retained as part of your customer service or reservation records.

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When We Share Information

We do not sell, rent, lease, or trade your personal information to third parties for monetary or commercial marketing purposes.

We may share information only when reasonably necessary with:

• Partner transportation companies

• Affiliate chauffeurs

• Independent contractors

• Reservation dispatch services

• Website hosting providers

• Technology vendors

• Analytics providers

• Marketing service providers

• Professional advisors

• Government agencies or law enforcement when required by law

• Other parties as necessary to protect legal rights, safety, or property

       Information is shared only to the extent reasonably necessary to provide requested services or comply with applicable legal obligations.

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Third-Party Services

Our website is hosted using the Wix platform and may integrate third-party services including mapping services, analytics providers, communication platforms, marketing providers, and reservation-related technologies.

These third-party providers operate under their own privacy policies. We encourage you to review their respective privacy practices before providing information through their services.

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Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services

• Maintain customer records

• Manage reservations

• Respond to customer inquiries

• Meet legal, tax, accounting, and regulatory obligations

• Resolve disputes

• Protect against fraud

• Enforce agreements

• Maintain business records

• Comply with applicable law

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When information is no longer reasonably necessary, we will delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

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Data Security

We maintain administrative, technical, and organizational safeguards designed to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is restricted to authorized employees, contractors, and service providers who require the information to perform their legitimate business responsibilities and are expected to maintain its confidentiality.

Although we use reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

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Children's Privacy

This website is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

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Your Privacy Rights

Depending on where you reside, you may have certain privacy rights under applicable federal or state law, including the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of personal information where permitted by law

• Request information regarding categories of data collected

• Request information regarding categories of third parties receiving personal information

• Request portability of certain personal information where applicable

• Opt out of certain targeted advertising activities where applicable

• Exercise any additional rights provided under applicable privacy laws

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Residents of jurisdictions with applicable privacy legislation, including California and other U.S. states with consumer privacy laws, may exercise the rights available to them under those laws by contacting us using the information provided below.

We will respond to qualifying requests in accordance with applicable law.

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Do Not Track

Some web browsers offer a "Do Not Track" (DNT) setting. Because there is currently no universally accepted standard for responding to DNT signals, our website may not respond to such browser requests.

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Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

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Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

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International Visitors

Our services are intended primarily for individuals located within the United States.

If you access this website from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those of your jurisdiction.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs.

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The revised version will become effective when posted on this website with the updated Effective Date.

Your continued use of the website following any changes constitutes your acceptance of the revised Privacy Policy.

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Contact Us

If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact:

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Executive Coaches & Black Car Services of Nashville LLC

Email: ExecutiveCoachesTN@gmail.com

Phone: (615) 588-6615

We will review privacy requests promptly and respond in accordance with applicable law.